Cookie Policy

Last updated: January 2026

1. What are Cookies?

Cookies are small text files that are stored on your device when you visit websites. They are commonly used to remember information about your preferences and browsing behaviour. Cookies can be session-based (deleted when you close your browser) or persistent (stored for a specified period).

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as navigation and access to secure areas of the website.

Performance Cookies: These cookies collect information about how you use our website, including which pages you visit most often and whether you receive error messages. This helps us optimise the website's performance.

Analytical Cookies: We use these cookies to understand how visitors interact with our website. The data collected helps us improve user experience and website functionality.

3. How We Use Cookies

We use cookies for the following purposes:

  • To remember your preferences and settings
  • To improve website functionality and user experience
  • To analyse website usage and traffic patterns
  • To manage the cookie consent banner
  • To ensure security and prevent fraud
  • To comply with legal requirements

4. Third-Party Cookies

Our website may contain links to and content from third-party websites. These third parties may place cookies on your device. We are not responsible for the cookies set by third parties. We recommend reviewing their privacy and cookie policies.

5. Your Cookie Consent Rights

Under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, we obtain your consent before placing non-essential cookies on your device.

When you first visit our website, you will be presented with a cookie banner. You can choose to accept or decline non-essential cookies. You can change your cookie preferences at any time through your browser settings.

6. Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can:

  • Accept all cookies
  • Decline all cookies except essential cookies
  • Delete existing cookies from your device
  • Set your browser to notify you when cookies are being sent

7. Consent Mode v2

Our website uses Google Consent Mode v2 to ensure compliance with privacy regulations. This tool collects your consent preferences and applies them to all related services and technologies.

8. Cookie Retention Period

Session cookies are deleted when you close your browser. Persistent cookies are retained for the period specified at the time they are set. Performance and analytical cookies are typically retained for up to 13 months.

9. Your Rights

You have the right to:

  • Control which cookies are set on your device
  • Opt-out of non-essential cookies
  • Request information about the cookies we use
  • Request deletion of certain cookies
  • Change your consent preferences at any time

10. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or new regulatory requirements. Any significant changes will be communicated to you through our website.

11. Contact Us

If you have any questions about our cookie practices or this Cookie Policy, please contact us at:

Heptalite
6 Broad Street
Birmingham B1 2HF
United Kingdom
Email: [email protected]
Phone: +44 121 758 2941